Returns & Exchanges

At sNails Nails, we want you to love your manicure. If you are not completely satisfied with your purchase, you can return or exchange unopened products within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our support team at [email protected] with your order number and the reason for your return.

• 2.
  Prepare Your Package

  Ensure the items are in their original packaging, unused, and securely packed to prevent damage during transit.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund to your original payment method within 5-7 business days.